Elevator: "You are not authorized" message

Role: Resident. If the system or app indicates that you do not have authorization to use the elevator, access permissions for the elevator are managed and validated directly by the homeowners association (HOA) Administración (Administration). The Technical Support team at Munily does not have access to this information and cannot modify these settings. Steps: 1) Contact or visit the Administración of your HOA directly. 2) Request that they validate or activate your elevator access permission.