How do you contact a resident through the Virtu Citofonía? 📲

Welcome to the Virtual Citofonía (Virtual Intercom)!

Use this tool to easily communicate with people in your community.

Steps to contact a resident:

1. Go to 'Virtual Citofonía':

   • On the main screen of Munily, find and select the Citófono virtual (Virtual Intercom) option. You’ll see an icon of a landline phone with communication waves.

2. Select the unit you want to contact:

   • Once inside Virtual Citofonía, you’ll see a search field. Enter the unit number (e.g., “101”).
   • A list of available units will appear. Select the desired unit. In the example, unit 101 is selected.

3. Choose the person you want to call:

   • After selecting the unit, a list of residents associated with that unit will appear.
   • Select the name of the resident you want to contact. In the example, Juan A. from Tower 102A is selected.

4. Done! The call will be placed automatically:

   • When you select the resident, the app will automatically place the call.
   • You’ll see a screen that says “Calling...” along with the resident’s name and unit number.

Yay! You can now talk to the resident.

Video tutorial: https://www.youtube.com/watch?v=L2XUEpgZwHY