Schedule a package pickup! 📦

Here’s how to approve a package received at your building or residential community using the Munily app. Follow these simple steps:

Packages: How to Approve a Package?

Step 1: Tap the “Paquetes (Packages)” button and select the appropriate package delivery company.

• On the main screen of the Munily app, find and select the Paquetes icon. This icon is located in the bottom menu bar and is usually represented by a box or a group of boxes. In the image, this button is highlighted with a red border for easy identification.

Step 2: Fill in the required information, and you’re done! Your package will be registered.

• Once you’ve clicked the “Paquetes” button, a new screen will appear with a list of companies that handle packages.
• Select the logo of the company that delivered your package. You’ll see options such as Mybox, Novey, FedEx, Doit, DHL, Mailbox, FCI Box, UPS, Portex, and Airbox.
• If your package was delivered by a company not listed here, you can select the Other option.
• After selecting the company, you’ll need to fill in the requested information to register the package’s arrival.

Step 3: You’ll receive a notification informing you that you have a package waiting at the front desk. Click 'Accept,' and your package will be registered.

• Once the package details have been entered correctly, you’ll receive a notice within the “Munily” app.
• This notice will let you know that your package is ready to be picked up at the front desk.
• Within the notice, you’ll find a green button that says ACCEPT. Click this button to confirm receipt of your package.
• Once you accept, your package will be successfully registered.

By following these steps, you can quickly and efficiently manage the receipt of your packages through the Munily app.