The platform does not load or display information (unit or options)

If the platform has loading errors, appears to be intermittent, or does not display information that should be there (for example, your registered unit or a specific option), follow these steps: 1) Check that your Internet connection is stable. 2) Reload the page. 3) Try the process again. These glitches are usually related to your connection or the page loading and are not caused by a platform failure; the platform is typically functioning correctly.