When you call via the virtual intercom, the security guard's device no longer emits a ringtone: this is normal

With the new update to Munily, when a security guard makes a virtual intercom call, the guard’s device no longer emits a ringing tone while dialing. This is normal behavior for the app and does not indicate a malfunction.

What to do:

1. After initiating the call, simply wait for the resident to answer; you will not hear a ringing tone on the security guard’s device.
2. If calls do not go through or the app does not respond, completely close the app and reopen it to apply the latest changes, then try again.