Enabling features or areas that are not currently enabled on your PH: this is handled by the account manager

Some features or areas of the platform (for example, a services section) may not be active in a homeowners association (HOA). When an option appears as disabled, its activation and configuration are not handled by the support team, but rather by the account manager responsible for the HOA’s account.

What to do:

1. If you notice that a feature or section is not active in your community, contact the account manager responsible for your homeowners association (HOA).
2. The account manager will assist you and handle the corresponding activation and configuration.

Note: Support can verify whether the feature is active, but activation is coordinated with your account manager.