How can I watch "Estado de Cuenta"?

Here’s how you can access your account statement and other relevant information through Munily:

1. Administración (Administration) Balance

When you log in to the Munily app, you’ll be able to view your overall account balance for property management.

2. Estado de Cuenta (Account Statement) with Issued Transactions

Munily allows you to view your detailed account statement. This includes:

• Transactions issued by the accounting system: All invoices and payments made.
• Overdue Debt: Total amount of installments or services that are past their due date.
• Days in Arrears: Number of days you’ve been in arrears.

3. Details of Each Transaction

You can review the specific details of each transaction recorded on your account statement.

4. Payment Method for Outstanding Balance

The app will show you the payment method configured for your outstanding balance. This information is updated by the administrator.

5. Notifications About Account Statement Updates

You’ll receive push notifications through the app and via email every time the property management team updates your account statement.

• Push notification (app in the background): If you have the Munily app running in the background, you’ll receive a push notification on your mobile device.
• App modal (App in the foreground): If you have the Munily app open and in the foreground, you’ll see a pop-up message (modal) with the update information.

6. Informational Email with PDF “Estado de Cuenta”

Additionally, you’ll receive an email with your account statement attached in PDF format. This email will contain detailed information about your transactions.

To receive the notifications listed above, it’s important that homeowners have push notifications enabled on their phones for the “Munily” app.