How do I close or resolve a ticket in the Dashboard?

To finalize and close a ticket from the Administración (Administration) Dashboard:

1. In the sidebar, select the "Tabla (Table)" view.
2. Move the ticket's status to the "Finalizado (Completed)" column.
3. Click on the ticket to open its details.
4. At the bottom of the ticket, you’ll find the “Close” option. Select it to completely close the case.

The ticket is now closed. If you encounter any difficulties during the process, contact support.