I can't make a reservation for an amenity from the Dashboard: check required fields and the "Under Maintenance" status

Role: Administrator.

If, when trying to reserve an amenity, the option is not enabled or you cannot complete the reservation, check the following:

  1. Verify that the amenity exists and has been created. Log in to the Property Management Dashboard and go to the "Zonas Comunes (Common Areas)" module. If the area the resident wants to reserve (e.g., BBQ, pool, lounge) does not appear in the list, it means it has not yet been created; in that case, you must create it so residents can make reservations for it (see “How to Create an Amenity”). The absence of the area or incomplete configuration is a common reason why a resident cannot make a reservation.
  2. Fill in all the requested information. The reservation option is automatically enabled only when all required fields are completed.
  3. Verify that the amenity is not in “Under Maintenance” status. Log in to the Administration Dashboard, go to the “Zonas Comunes” (Areas) module, select the corresponding amenity, and check its status. If it is “Under Maintenance,” disable that status, save the changes, and try making the reservation again.
  4. If the issue persists, ask the resident to try making the reservation from their app. This helps determine whether the issue is widespread or specific to your user account.

Still need help? Reach us on WhatsApp or at soporte@munily.com.

Con Amor 💙 Munily