Updates regarding HOA services (gas, water, maintenance): These are handled by the HOA Management Department (Administración), not by Support

Munily’s Technical Support channel handles only issues related to the platform’s operation. Matters concerning association services (gas, water, maintenance, etc.) are managed directly by the HOA’s administrative department. Residents can contact property management through the Munily app by following these steps: 1. Open the Munily app. 2. Find and select the Messages icon or “Chat (Chat).” 3. Select the contact “Administración (Administration).” 4. Write your message and press Send. This ensures your request is sent directly to the department responsible for handling these types of inquiries.